Privacy Policy
The policy: This privacy policy applies between You, the user of this website and Unit Eleven Ltd, the owner and provider of this website.
Unit Eleven Ltd takes the privacy of your information very seriously. This privacy policy applies to the use of any and all Data collected by us or provided by you in connection with your use of the website.
This privacy policy should be read alongside, and in addition to, the adjacent Cookie and Terms of Use policies. If you do not agree to the following policies and terms you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us via any of the contact media offered on this website.
Policy key definitions:
- "Data" means collectively all information that you submit to Unit Eleven Ltd via this Website. The definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
- "I", "our", "us", or "we" refer to the business, Unit Eleven Ltd, the owner of this website.
- "you", "the user" refer to the person(s) using this website.
- "GDPR" means General Data Protection Regulation (EU)2016/679;
- "Data Protection Laws" means any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations or secondary legislation for as long as the GDPR is effective in the UK;
- "Website" means the website that you are currently using, https://www.unit11.net, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Other definitions:
In this privacy policy, unless the context requires a different interpretation:
- the singular includes the plural and vice versa;
- references to sub-clauses, schedules and appendices are references to sub-clauses, schedules and appendices of this privacy policy;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- "including" means "including without limitation";
- reference to any statutory provision includes any modification or amendment of it;
- the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
- This privacy policy applies only to the actions of Unit Eleven Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links that we may provide to social media websites;
- For purposes of the applicable Data Protection Laws, Unit Eleven Ltd is the "data controller". This means that Unit Eleven Ltd determines the purposes for which, and the manner in which, your Data is processed.
Data collected
We may collect the following Data, which includes personal Data, from you:
- name;
- contact information such as email addresses and telephone numbers;
- a list of URLs starting with a referring website, your activity on this Website, and the site that you exit to (automatically collected);
- vehicle information such as your car registration, make, model, chassis number and year of manufacture;
in each case, in accordance with this privacy policy.
How we collect Data
We collect Data in the following ways:
- Data is given to us by you;
- Data is received from other sources;
- Data is collected automatically.
Data that is given to us by you
Unit Eleven Ltd will collect your Data in a number of ways, for example:
- when you contact us through the Website, by telephone, post, email or through any other means;
- when you make payments to us, through this Website or otherwise;
- when you use our services.
in each case, in accordance with this privacy policy.
Data that is received from third parties
Unit Eleven Ltd will receive data about you from the following third parties:
- Google;
- Facebook;
- Instagram.
Data that is received from publicly available third party sources
Unit Eleven Ltd will receive data about you from the following publicly available third party sources:
Data that is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
- we automatically collect some information about your visit to the Website. This information helps us to make improvements to the Website content and navigation. This may include your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used by us for the following reasons:
- internal record keeping;
- improvement of our products / services;
in each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary for us to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
Sharing of Data
We may share your Data with the following groups of people, for the following reasons:
- our employees, agents and/or professional advisors - to enable us to provide services to you;
- third party service providers that provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf that ensures we are able to continue running a sound business and enable continued available of our Website;
- third party payment providers who process payments via phone or over the Website - to enable such providers to process customer payments and refunds;
- relevant authorities - to enable us meet our legal obligations if required to share such information.
in each case, in accordance with this privacy policy.
Keeping Data secure
We will use technical and organisational measures to safeguard your Data, for example:
- we store your Data on secure servers;
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us on tel: 01925 852 000 or by using the contact form.
Data retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
You have the following rights in relation to your Data:
- Right to access - the right to (i) request copies of the information that we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information that we hold about you, we will not charge you for this, unless your request is unreasonable or excessive. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will inform you of the reasons why.
- Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase - the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data - the right to block us from using your Data, or limit the way in which we can use it.
- Right to data portability - the right to request that we move, copy or transfer your Data.
- Right to object - the right to object to our use of your Data, including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us on tel: 01925 852 000 or using the contact form.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (https://ico.org.uk).
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
This Website may, from time to time, provide links to other websites. We have no control over such websites, and are not responsible for the content of those websites. This privacy policy does not extend to your use of such websites. You are advised to consider the terms and policies of each third party site prior to using them.
Changes of business ownership and control
Unit Eleven Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Unit Eleven Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring the continued privacy of your Data.
General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
Unit Eleven Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to accepted the terms of the privacy policy on your first use of the Website, following the alterations.
You may contact Unit Eleven Ltd on tel: 01925 852 000 or by using the contact form.
Attribution
This privacy policy was created from material supplied by Rocket Lawyer, version as of 1st May 2019.
